Quality assurance is no longer the goal for a project to be successful; we consider it the price of admission. Quality assurance at sys-tek is not a project phase, nor a job description, nor a department within. It is not something someone manages, but rather it is what everybody at sys-tek is continually doing. The key to negating mistakes and errors is having the best people in the industry. People who know design, construction, and budget management control the project in a manner that promotes success, not failure. Mistakes and errors are avoided because our people have extensive experience and are able to address issues before they become problems.
Our designers and technicians are experienced and field tested. We know what works and what doesn’t. We test ideas that are fresh but doable. Our Designers understand code compliance, life safety issues, and budget. We don’t go down a road that leads a client to unattainable ideas. We insist on honesty with ourselves throughout the process to ensure that the design is in line with budget and program, and not satisfying personal egos.
Our project managers are creative and practical. We work hand in hand with the project designers, contractors and city code officials to ensure the project meets all applicable codes, fulfills the program requirements, and is on budget. We meet regularly to make certain our ideas and direction are reasonable, yet creative. We are creative in finding alternative ways to detail, and construct new ideas that are viable and fresh. And as always, we are experienced in the office, experienced in the field, and focused.
Our quality assurance effort is not about an internal department reviewing documents, nor is it about a single individual checking someone else’s work. Our quality assurance effort is about highly talented people who are extremely committed, experienced, focused, and hard working; constantly monitoring themselves and the project they are committed to. That’s our culture, that’s what we expect from each other and anything less than our best efforts are not acceptable to us.
Our quality management process is divided into the following major sections: